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Cancellation terms

§ 1. Right of withdrawal

Consumers may revoke their contractual declaration in accordance with the following provisions. The consumer is any natural person who enters into a transaction for a purpose which can not be attributed to either his commercial or self-employed activity.

Please note that we have compiled the following cancellation information according to the sample text of the Federal Ministry of Justice. In our view, however, this text is not clear, since the date of conclusion of the contract or the day of the purchase of the object of purchase is not part of the deadline calculation according to § 187 passage 1 BGB (German Civil Code). The revocation period therefore ends properly only 14 days after the conclusion of the contract or the assignment.

We would also like to ask you to keep in mind that in the event that you do not receive the right to withdraw from the contract, the deadline will start to run later. Please note this in the following instruction; We will consider this for you in the calculation of the deadline in any case for you.

§ 2. Cancellation

(1) You have the right to revoke this contract within a period of fourteen days without giving reasons.

(2) In order to exercise your right of revocation, you must inform us:

Company Dematex – Owner: Ahmet Dehmanoglu, Bergmannstraße 40, 45886 Gelsenkirchen,

Fax: +49 (0) 209/40244169,

Email: service@dematex.de

Phone: +49 (0) 209/40244154

with a clear statement (for example, a letter, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

§ 3. Sample of a revocation form

To the:

Company Dematex – Owner: Ahmet Dehmanoglu,

Bergmannstraße 40, 45886 Gelsenkirchen,

Email: service@dematex.de

I / we (*) hereby revoke the contract concluded by me / us (*) concerning the purchase of the following goods (*) / the provision of the following service (*) – Ordered on (*) / received on (* ) name of the consumer (s) adress of the consumer (s) – signature of the consumer (s) (only in the case of a communication on paper)


(*) Delete as appropriate.

§ 4. Consequences of the revocation

If you revoke this agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We can refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. You bear the direct costs of returning the goods.

You must pay for a possible loss of value of the goods only if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

End of revocation

♦ Special revocation information

You have to pay the costs of the return when exerting your right of revocation.


Ahmet Dehmanoglu
Bergmannstr. 40

45886 Gelsenkirchen

Phone: +49 (0) 209/40244154
Fax: +49 (0) 209/40244169

eMail: service@dematex.de